Telemarketing

Answering calls, attending to customers, and retrieving data from the business’s computer system can affect the productivity of your employees, especially when they are attending to other issues. But if you outsource telemarketing services, you will get a faster, better, and less-expensive way to communicate with your clients.
Vigàn’s telemarketing services are one of the most effective tools for your company that can promote your product and significantly increase your profits.

Our outsourced call center model allows you to get your highly responsive customer service framework up and running in a very short span of time.

Inbound Call Center commonly provide customer support or customer service; take sales orders or serve as an internal help desk for businesses.

Services provided by our inbound call centers:

  • customer service: take inquiries, requests, complaints;
  • tech support for customers or internally for business
  • take sales orders, order entry and processing
  • schedule appointments, reservations, registration, etc.

Outbound Call Center contact consumers on behalf of a business, and sell a product, fund-raise, or conduct surveys.

Services provided by us:

  • lead generation
  • emergency messaging and emergency services dispatch
  • surveys, customer feedback, market research
  • debt collection
  • fraud prevention and outbound credit card services
  • account or subscription upgrades and renewals, etc.